Working in Japan: Understanding the Culture

One of the biggest challenges facing expats living and working in Japan is understanding the unique work culture which is deeply rooted in traditional values. The Japanese are known for being workaholics and extremely loyal to their company. They are very dedicated to the job and take every detail of the job seriously. While it is not too difficult to find a job in Japan, fitting into the work environment and hierarchy can be one of the most challenging aspects about working in the land of the rising sun. 

The Group Dynamic 

One of the key components of working successfully in Japan is belonging to the team and working well with others on the team. Most projects are worked on as a group with lots of meetings to discuss the project and make decisions via group consensus. Group harmony (wa) is key. A team-based attitude is important rather than standing out as an individual. Your co-workers are your teammates rather than your rivals. 

"Team work" by kevin dooley 

Nomunication 

Nomunication takes the Japanese word for drink “nomu” and combines it with the English word “communication”. Drinking after work is an important part of the work culture here in Japan and is done to further strengthen relationships and the teamwork mentioned above. Drinking with your co-workers after work to relax and strengthen your bond is an essential part of Japanese work etiquette.

"Early One Morning" by amirjina

The Senpai & Kohai System 

Japanese society places strong importance on the hierarchical relationship between a senior and a junior. The Senpai (senior) and Kohai (junior) system has its roots in Confucian teaching but has developed its very own Japanese style and is deeply embedded into Japanese culture. It can be found everywhere in society from businesses and schools to clubs, organizations, and associations. Understanding how it works and where you fit into this hierarchy is essential in the workplace.

Overtime and more Overtime 

The Japanese are known for being some of the hardest working people on the planet with long working hours and loads of overtime. It is not uncommon for people to stay at work until 9 or 10 at night. Companies have traditionally looked favourably upon employees who work overtime as they are seen as being more diligent and hardworking. Very often, employees will work overtime because they are mindful of their co-workers and feel nervous about leaving work if everyone else is still working. 

Treat Business Cards with Respect 

One of the key components of working in Japan is exchanging business cards in a formal situation. Like anything in Japanese society, it comes with its own list of rules and procedures which must be strictly adhered to. Some important things to learn include how to accept the business card with both hands, having the right angle in your bow and what to do with the card once you have received it, Common faux pas include stuffing it into your pocket and leaving it behind on the table. Make sure you get yourself a nice business card holder to treat the cards with respect. 

"Business Card 2012" by katsumotoy

Working in Japan can be an interesting and rewarding experience as long as you keep a positive attitude, understand the work system, and adapt to the new lifestyle.

"Shibuya Crossing" by Luke Zeme Photography

Five Things to Know About Living and Working in Japan

The Land of the Rising Sun is one of the most fascinating places on the planet with its ancient temples and shrines, historic castles and Zen gardens perfectly blending in with its modern architecture, neon lights and high-speed bullet trains. Living and working in Japan can be a rewarding but daunting experience, so to help you out, we have compiled a list of five key things to know before moving to Japan. 

1. Be Open to New Things 

Japan is a great place to live but is a completely different living experience from anything that you are used to back home. There are a lot of things here in Japan that you will find totally different from your home country. For example, no trash cans in public places, super early last trains (tough when you want to go out for dinner or a drink or two), and banks closing at three in the afternoon. 

Don’t be afraid of these differences but embrace them and your new life in Japan. 

"Japan Trains" by shibuya246 is marked with CC BY-NC 2.0.

2. Be Prepared to Follow the Rules 

Japan is a country that lives and functions by rules and everyone obeying them. Group harmony is more important than any one individual. Some of these rules can seem excessive or overboard but need to be followed in order to get anything done. These rules can be found in basic things in everyday life. For example, simply ordering a hamburger at McDonalds. I once wanted to order a Big Mac without any pickles and an extra serving of cheese. This really threw the poor girl serving me into confusion and panic with alarm bells going off in the restaurant. The restaurant manager was soon on hand, profusely apologizing for not being able to customize my meal. In Japan, A Big Mac is a Big Mac! 

"McDonalds" by Stephen Cannon is marked with CC BY-NC-SA 2.0.

3. English is not Widely Spoken Outside the Big Cities 

One thing that really surprised me when I first arrived in Japan was how little English was spoken outside of the major cities and tourist areas. Most Japanese only speak Japanese and very few are willing or capable of speaking English. This has been getting slightly better in recent years, especially with the Tokyo 2020 Olympics happening last year. If you are planning to live in a more rural location or even just outside of a big city, it is definitely a good idea to learn some of the language. For work, most companies will require that you have at least basic Japanese skills in order to work effectively and communicate with your Japanese co-workers. English speaking jobs in Japan can be found in most of the major cities such as Tokyo and Osaka. 

"Tokyo By Night" by 4 Colour Progress is marked with CC BY-NC 2.0.

 

4. Japanese Culture is Unlike any Other 

It is easy to get baffled by the many customs and traditions here in Japan, especially for someone new to the country. A great deal of patience is required in order to live stress free. It is a good idea to brush up on some basic culture and social etiquette to avoid any faux pas. Important things to learn include how to handle chopsticks (placing them incorrectly could symbol death), how to greet colleagues at work, how to exchange business cards in the correct manner and the correct social protocol for eating out on the street, riding the train, or entering someone’s house. 

Luckily the Japanese are very welcoming and forgiving, so if you do make a mistake, they will brush it off as someone new to the country and you will not have to live with the shame your whole life.

"Meishi" by dominiekth is marked with CC BY 2.0.

5. The Work Culture 

One of the biggest challenges in Japan is understanding the work culture. The Japanese are known for being some of the hardest working people on the planet. Japan is notorious for its lifetime employment process and employees working overtime for the good of the company. Belonging to a group and working well within that group is much more important than standing out as an individual. The workplace culture expects employees to dedicate themselves to the workplace as an extension of their own family. Working 12-hour days is not uncommon and it is rude to leave the office before your boss. The work culture is one point that I would like to elaborate a little more on in a future post. 

"Shibuya Crossing" by J. Damasio is marked with CC BY 2.0.